Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India
Satara District Council has an average budget of roughly US$30 million/1,410 million Indian rupees to provide health, nutrition, drinking water, sanitation, and education infrastructure services to its citizens. While social and economic indexes in...
| Main Authors: | , , , |
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| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2016
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2009/11/16203395/impact-social-accountability-mechanisms-achieving-service-delivery-health-development-outcomes-satara-district-maharashtra-india http://hdl.handle.net/10986/25026 |
| Summary: | Satara District Council has an average
budget of roughly US$30 million/1,410 million Indian rupees
to provide health, nutrition, drinking water, sanitation,
and education infrastructure services to its citizens. While
social and economic indexes indicate that Satara is one of
the better-developed districts in Maharashtra, it still
falls short in attaining expected service delivery outcomes.
Irregular health services and suboptimal health outcomes
such as malnourishment, unsafe drinking water, and lack of
sanitation remained major challenges in the district because
of the absence of community participation in planning and
poor accountability on the part of public functionaries. The
overall objective of this accountability intervention was to
improve development outcomes by strengthening the delivery
of services by key government departments and programs. The
micro-planning (MP) aspect of the process allowed
communities to set collective priorities and decide on
investments while the community scorecards (CSC) part
allowed regular monitoring, feedback, and dialogue between
service users and providers. |
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