Public Transport Service Optimization and System Integration
Public transport has the most customer appeal and is most efficient when it is planned and operated as a seamless, integrated system. This is particularly important in urban environments in fast growing economies such as China and India, where publ...
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| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2015
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| Online Access: | http://documents.worldbank.org/curated/en/2015/03/24271681/public-transport-service-optimization-system-integration http://hdl.handle.net/10986/23489 |
| Summary: | Public transport has the most customer
appeal and is most efficient when it is planned and operated
as a seamless, integrated system. This is particularly
important in urban environments in fast growing economies
such as China and India, where public transport must
increasingly compete with private vehicles which offer
door-to-door, one seat travel irrespective of time of day
or day of the week. International experience suggests that
public transport planners must recognize two integration
dimensions: (a) integration among all modes and routes
comprising the multi-modal public transport network, (b)
integration of the physical and operational elements or each
respective mode and service, e.g., metro or bus. Successful
integration in both dimensions will provide a more
customer-friendly experience and make public transport more
efficient and cost-effective. This will help maximize public
transport ridership and revenue, increase customer
satisfaction, reduce costs and subsidies and general
environmental, social and economic benefits for the investment. |
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