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The World Bank's Approach to Grievance Redress in Projects

The World Bank is committed to enhancing opportunities for grievance redress, collaborative problem solving, and alternative dispute resolution on the projects it supports. Grievance redress mechanisms (GRMs) can be an effective tool for early iden...

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Bibliographic Details
Main Author: World Bank
Language:English
en_US
Published: Washington, DC 2014
Subjects:
ACCESS TO INFORMATION
ACTION PLAN
ACTION PLANS
BACK-OFFICE
BASIC
CAPABILITIES
CAPABILITY
CIVIL SOCIETY
COMMUNITIES
COMPLAINT
COMPLAINTS
COMPONENTS
CONTACT INFORMATION
DISPUTE RESOLUTION
FINANCIAL RESOURCES
HELP DESK
HUMAN RIGHTS
IMPLEMENTING AGENCY
INSPECTION
INSTITUTION
INSTITUTIONAL CAPACITY
INTERNATIONAL STANDARDS
MEDIA
NEGOTIATION
OPERATIONAL RISK
OPERATIONAL RISKS
PHONE
PREDICTABILITY
PRIVATE SECTORS
PROJECT MANAGEMENT
RESULTS
RISK ANALYSIS
RISK ASSESSMENT
SUPERVISION
TIME FRAMES
TRANSPARENCY
USER
USERS
WEB
WEB SITE
Online Access:http://documents.worldbank.org/curated/en/2014/01/20182931/world-banks-approach-grievance-redress-projects
http://hdl.handle.net/10986/20119

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