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Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices

The diagnostic review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal, and regulatory framework in four segments of the financial sector: banking, microfinance, securities, and insura...

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Bibliographic Details
Main Author: World Bank
Language:English
en_US
Published: Washington, DC 2014
Subjects:
ACCESS POINTS
ACCOUNT HOLDER
ACCOUNT HOLDERS
ACCOUNTABILITY
ADVERTISEMENT
ADVERTISEMENTS
AFFORDABILITY
AGRICULTURAL CREDIT
APPLICATION FORM
APPLICATION PROCESS
ASSET MANAGEMENT
ASSET MANAGEMENT COMPANIES
ATM
AUTO LOANS
AVERAGE BALANCE
AWARENESS CAMPAIGNS
BAD CREDIT
BANK ACCOUNT
BANK ACCOUNTS
BANK BRANCHES
BANK CREDIT
BANK CUSTOMER
BANK CUSTOMERS
BANK FOR INTERNATIONAL SETTLEMENTS
BANK LOANS
BANKING INDUSTRY
BANKING PRODUCT
BANKING PRODUCTS
BANKING REGULATION
BANKING SECTOR
BANKING SUPERVISION
BANKING SURVEILLANCE
BANKRUPTCY
BANKRUPTCY LAWS
BANKS
BEST PRACTICES
BORROWER
BORROWING
BROCHURES
BUSINESS PLANS
CALCULATION
CAPITAL MARKETS
CAPITAL REQUIREMENTS
CASH ADVANCES
CASH RESERVE
CDS
CHECKING ACCOUNT
CHECKS
COLLATERAL
COLLECTIVE INVESTMENT SCHEMES
COMMERCIAL BANKS
CONSUMER
CONSUMER COMPLAINTS
CONSUMER COUNCILS
CONSUMER CREDIT
CONSUMER FINANCE
CONSUMER LOANS
CONSUMER ORGANIZATIONS
CONSUMER PROTECTION
CONSUMER PROTECTION LAWS
CONSUMERS
CONTINGENCY
CONTRIBUTIONS
CREDIT BUREAU
CREDIT BUREAUS
CREDIT CARD
CREDIT CARD APPLICATION
CREDIT CARD DEBT
CREDIT CARD ISSUERS
CREDIT CARD PURCHASES
CREDIT CARDS
CREDIT GUARANTEE
CREDIT GUARANTEE FACILITY
CREDIT INFORMATION
CREDIT INFORMATION BUREAU
CREDIT LIMIT
CREDIT POLICY
CREDIT PRODUCT
CREDIT PRODUCTS
CREDIT REPORT
CREDIT REPORTING
CREDITORS
CREDITS
CREDITWORTHINESS
CURRENT ACCOUNTS
DEBT COLLECTION
DEBT COLLECTOR
DEBTOR
DECEPTIVE MARKETING
DEFAULTERS
DEPOSIT
DEPOSIT ACCOUNTS
DEPOSITOR
DEPOSITORS
DEPOSITS
DEVELOPMENT FINANCE
DEVELOPMENT FINANCE INSTITUTIONS
DISCLOSURE REQUIREMENTS
DISPOSABLE INCOME
ELECTRONIC BANKING
ELECTRONIC COMMERCE
ELECTRONIC FUNDS
ELECTRONIC FUNDS TRANSFER
ELECTRONIC FUNDS TRANSFERS
ELECTRONIC TRANSFERS
EMPOWERMENT
ENFORCEMENT AGENCIES
EXCHANGE COMMISSION
EXCHANGE RATES
FAMILY MEMBERS
FEES ON DEPOSIT
FINANCE LITERACY
FINANCES
FINANCIAL ACTION
FINANCIAL CONSUMER
FINANCIAL CONSUMERS
FINANCIAL DATA
FINANCIAL EDUCATION
FINANCIAL EDUCATION PROGRAMS
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL LITERACY
FINANCIAL PRODUCTS
FINANCIAL SAFETY
FINANCIAL SECTOR
FINANCIAL SECTOR ASSESSMENT
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES
FINANCIAL SYSTEM
FINANCIAL TRANSACTIONS
FINANCING FACILITIES
FORECLOSED PROPERTY
FOREIGN EXCHANGE
GENERAL PUBLIC
GUARANTEE SCHEMES
HOUSING
HOUSING LOANS
INACTIVE ACCOUNT
INCOME
INDEBTEDNESS
INFORMATION ON CUSTOMERS
INFORMATION REQUIREMENTS
INFORMATION SYSTEM
INFORMATION TECHNOLOGY
INFORMATION TO CONSUMERS
INITIAL PUBLIC OFFERINGS
INSTALLMENT
INSTITUTIONAL CAPACITY
INSURANCE
INSURANCE COMPANY
INSURANCE POLICY
INTEREST CHARGES
INTEREST COST
INTEREST COSTS
INTEREST RATE
INTEREST RATES
INTERNATIONAL BANK
LEGAL FRAMEWORK
LEGAL REMEDIES
LEGISLATION
LIABILITY
LIFE INSURANCE
LOAN
LOAN AGREEMENT
LOAN DOCUMENTATION
LONG-TERM SAVINGS
LOWER INTEREST RATE
MANDATES
MARKETING
MERCHANT
MFI
MICROFINANCE
MICROFINANCE INSTITUTIONS
MINIMUM PAYMENT
MINIMUM RATE OF RETURN
MONTHLY INCOME
MONTHLY PAYMENT
MONTHLY PAYMENTS
MORTGAGE
MUTUAL FUND
NATIONAL INSURANCE
NONPERFORMING LOANS
PAYMENT SYSTEMS
PERSONAL BANKRUPTCY
POSSESSIONS
PREPAYMENT PENALTIES
PROTECTION OF CONSUMERS
PRUDENTIAL REGULATIONS
PURCHASES
RATE OF INTEREST
RATES OF RETURN
REGULATORY AUTHORITY
REGULATORY FRAMEWORK
REMITTANCE
REMITTANCES
REPAYMENT
REPAYMENT CAPACITY
RESERVE REQUIREMENTS
RESPONSIBILITIES
RETURN ON SAVINGS
RISK MANAGEMENT
SALE
SALES
SALES TACTICS
SECURITIES
SENIOR
SLR
STATE BANK
STATE BANK OF PAKISTAN
SUBSIDIARY
SUPPORT PROGRAMS
TRANSACTION
TRANSACTION FEES
TYPES OF CONSUMER
TYPES OF LOANS
UNION
VARIABLE-RATE LOANS
YEARLY STATEMENT
YOUNG ADULTS
Online Access:http://documents.worldbank.org/curated/en/2014/03/19454967/pakistan-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-good-practices
http://hdl.handle.net/10986/18658
Description
Summary:The diagnostic review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal, and regulatory framework in four segments of the financial sector: banking, microfinance, securities, and insurance. The review took place in response to a request for World Bank technical assistance in the field of financial consumer protection made by Pakistan's Ministry of Finance (MoF), the State Bank of Pakistan (SBP), and the Securities and Exchange Commission of Pakistan (SECP). The review consists of two volumes. Volume one summarize the key findings and recommendations of the review and Volume two presents a detailed assessment of each financial segment compared against the good practices for financial consumer protection. The key findings and recommendations in volume one cover five areas: (i) the institutional, legal, and regulatory framework for consumer protection; (ii) disclosure; (iii) business practices; (iv) dispute resolution mechanisms; and (v) financial education. Priority recommendations are outlined in table one; a more detailed list of recommendations is included in annex one.

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