APA Citation

Deichmann, U., & Lall, S. V. (2014). Are You Satisfied? Citizen Feedback and Delivery of Urban Services. World Bank, Washington, DC.

Chicago Style Citation

Deichmann, Uwe, and Somik V. Lall. Are You Satisfied? Citizen Feedback and Delivery of Urban Services. World Bank, Washington, DC, 2014.

MLA Citation

Deichmann, Uwe, and Somik V. Lall. Are You Satisfied? Citizen Feedback and Delivery of Urban Services. World Bank, Washington, DC, 2014.

Warning: These citations may not always be 100% accurate.