Description: Technological Innovation in Public Sector Reform : Chile's Public Procurement e-System

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Technological Innovation in Public Sector Reform : Chile's Public Procurement e-System

Chile's government has used information technology to achieve a customer-driven public sector that is more transparent, efficient, and accountable. Chile wanted to put the government at the service of the people, and so pursued technological i...

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Bibliographic Details
Main Authors:	Orrego, Claudio, Osorio, Carlos, Mardones, Rodrigo
Language:	English
Published:	World Bank, Washington, DC 2012
Subjects:	ACCESS TO INFORMATION ACCOUNTABILITY ADMINISTRATIVE CAPACITIES CENTRAL GOVERNMENT CENTRAL GOVERNMENT SPENDING CITIZENS CORRUPTION DEMOCRATIZATION E-COMMERCE ECONOMIC INFORMATION EMPLOYMENT ENGINEERING EQUAL OPPORTUNITIES HEALTH CARE HOUSING INFORMATION MARKET INFORMATION TECHNOLOGY INTERNET APPLICATIONS INTRANETS LEGISLATIVE FRAMEWORK LEGITIMACY LOBBYING MODERNIZATION NEW TECHNOLOGIES PARTNERSHIP POLITICIANS PRESIDENCY PRIVATE SECTOR PUBLIC AGENCIES PUBLIC AGENCY PUBLIC EXPENDITURE PUBLIC EXPENDITURE MANAGEMENT PUBLIC FUNDS PUBLIC MANAGEMENT PUBLIC OFFICIALS PUBLIC PROCUREMENT PUBLIC PROCUREMENT SYSTEM PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SUPPORT PUBLISHING REPRESENTATIVES SOCIAL EQUITY SOCIAL RISKS SOCIAL SECURITY TECHNICAL ASSISTANCE TECHNOLOGICAL DEVELOPMENT TECHNOLOGICAL INNOVATION TRANSPARENCY INFORMATION TECHNOLOGY PROCUREMENT ELECTRONIC SYSTEMS MANAGEMENT METHODS COST SAVINGS INTERNET
Online Access:	http://documents.worldbank.org/curated/en/2001/01/1000477/technological-innovation-public-sector-reform-chiles-public-procurement-e-system http://hdl.handle.net/10986/11403

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Summary:	Chile's government has used information technology to achieve a customer-driven public sector that is more transparent, efficient, and accountable. Chile wanted to put the government at the service of the people, and so pursued technological innovations that enable the government to meet citizens' needs simply, quickly, and efficiently. To that end, the government developed an information technology strategic plan for 1998-2000. One area in which the success was particularly distinguished was the comprehensive reform of the public procurement system. In just a short period, reform has generated clear savings, created a better information market, and increased transparency and accountability in government procurement.