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Chile : Accelerating e-Business for Small Business Innovation and Growth

Small businesses are important for employment creation and growth in Chile. They provide 73 percent of all private sector employment; half in micro-businesses (own account and firms employing fewer than 10 employees). But small business average gro...

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Bibliographic Details
Main Author: Hanna, James
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
ACCOUNT
BUSINESS CAPACITY
BUSINESS DEVELOPMENT
BUSINESS MANAGEMENT
BUSINESS MODELS
BUSINESS NETWORKS
BUSINESS ORGANIZATIONS
BUSINESS PLANNING
BUSINESS PROCESSES
BUSINESS SECTORS
BUSINESS SERVICES
BUSINESS SKILLS
BUSINESS STRATEGIES
BUSINESS SUPPORT SERVICES
DELIVERY SYSTEMS
DIGITAL ECONOMY
E-BUSINESS
E-COMMERCE
E-GOVERNMENT
ELECTRONIC SERVICES
ELECTRONIC TRANSACTIONS
EMPLOYMENT
FINANCIAL INSTITUTIONS
ICT
INFORMATION CAMPAIGNS
INNOVATION
INTERMEDIARIES
INTERNET ACCESS
INTERNET CONNECTIVITY
MANAGERS
MARKETING
NETWORK INFRASTRUCTURE
PERSONAL COMPUTERS
PORTALS
PRIVATE SECTOR
PROCUREMENT
PROGRAMS
PUBLIC SECTOR
PURCHASING
PURCHASING POWER
SALES
SOFTWARE APPLICATIONS
SUPPLY CHAINS
TAXATION
TELECOMMUNICATIONS
TELECOMMUNICATIONS EQUIPMENT
TELECOMMUNICATIONS SECTOR
TRAINING COURSES
TRAINING PROGRAMS SMALL ENTERPRISES
SMALL BUSINESS GROWTH
COMPETITIVENESS
INNOVATION IN BUSINESS
ELECTRONIC INFORMATION NETWORK
ELECTRONIC MAIL SYSTEMS
SKILLS DEVELOPMENT
MICRO-ENTERPRISES
DIGITAL TELECOMMUNICATION SYSTEMS
LEGAL FRAMEWORK
REGULATORY FRAMEWORK
QUALITY STANDARDS
LABELING
Online Access:http://documents.worldbank.org/curated/en/2003/03/2539065/chile-accelerating-e-business-small-business-innovation-growth
http://hdl.handle.net/10986/10392
Description
Summary:Small businesses are important for employment creation and growth in Chile. They provide 73 percent of all private sector employment; half in micro-businesses (own account and firms employing fewer than 10 employees). But small business average growth was only 2.8 percent from 1994- 2000, less than half the 6.4 percent of large businesses. President Ricardo Lagos considers Chile's incorporation into the global and digital economy a top priority: "we are discovering that technology will enable us to surmount the geographical disadvantages of our nation. It is our obligation to take advantage of it to the fullest" (Inauguration speech, Santiago Times, November 24, 2000). The national strategy, "Chile: Toward the Information Society" lays out five key areas for digital development: technology infrastructure; community and business access; the legal framework for electronic transactions; education; and government services. Responding to this agenda, the World Bank's "Chile: Accelerating E-Business For Small Business Innovation and Growth" (November 2002) profiles Chile's small business sector, benchmarks e-business progress in Chile in relation to OECD countries, reviews public policies and programs emerging in Chile to promote e-business among small firms, and identifies some lessons from experience. Finally, it suggests measures that might accelerate and deepen e-business adoption in Chile. This work is a part of a larger forthcoming sector report by the Bank on Chile's new economy.

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