Omni-Channel Trends in Covid-19 Pandemic
Beginning with the realization of an exigency and finishing with a post-journey review, a customer's experience is divided into many stages. This experience is largely defined by consumers shifting between platforms (e.g., store, retailer website, price comparison app) across and inside platfor...
| Main Author: | |
|---|---|
| Format: | PDF Document |
| Language: | eng |
| Published: |
Journal of International Trade, Logistics and Law
2021
|
| Subjects: | |
| Online Access: | http://jital.org/index.php/jital/article/view/226 |