Quality Service Strategy in Improving Performance of Puskesmas Service Area of Mranggen District
This study aims to analyze the quality of services available at the health center of Mranggen in order to formulate a strategy to improve the quality of health services of Puskesmas by analyzing the importance and level of performance in six dimensions of service quality (Tangibles, Reliability, Res...
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| Format: | PDF Document |
| Language: | eng |
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Fakultas Ekonomi, Universitas Bangka Belitung
2018
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| Online Access: | https://ojs.ijbe-research.com/index.php/IJBE/article/view/84 |