APA Citation

Schneider, B., & White, S. S. (2004). Service quality: Research perspectives. Thousand Oaks, Calif.: Sage Publications.

Chicago Style Citation

Schneider, Benjamin, and Susan S. White. Service Quality: Research Perspectives. Thousand Oaks, Calif.: Sage Publications, 2004.

MLA Citation

Schneider, Benjamin, and Susan S. White. Service Quality: Research Perspectives. Thousand Oaks, Calif.: Sage Publications, 2004.

Warning: These citations may not always be 100% accurate.