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Information and Communication Technologies in Tourism 2022 : Proceedings of the ENTER 2022 ETourism Conference, January 11-14 2022.

Bibliographic Details
Main Author: Stienmetz, Jason L.
Other Authors: Ferrer-Rosell, Berta., Massimo, David.
Format: eBook
Language:English
Published: Cham : Springer International Publishing AG, 2022.
Edition:1st ed.
Subjects:
Electronic books.
Online Access:Click to View
Table of Contents:
  • Intro
  • Preface
  • Contents
  • Technology
  • Video Game Experiential Marketing in Tourism: Designing for Experiences
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Video Game and Video Game-Induced Tourism
  • 2.2 Bridging Experience Design to Video Game-Induced Tourism
  • 3 Methodology
  • 3.1 Study Context: Assassin's Creed Odyssey
  • 3.2 Sample and Sampling Procedures
  • 4 Results and Discussion
  • 4.1 Game World Dynamics
  • 4.2 Level of Immersion
  • 4.3 Level of Freedom
  • 4.4 Connection to the Characters - Being 'the Hero'
  • 4.5 Sense of Realism
  • 4.6 General Perceptions and Intention to Visit Greece
  • 5 Conclusions
  • 5.1 Theoretical Contributions
  • 5.2 Practical Implications
  • 5.3 Limitations and Recommendations
  • References
  • Mixed Reality (MR) for Generation Z in Cultural Heritage Tourism Towards Metaverse
  • Abstract
  • 1 Introduction
  • 2 Mixed Reality in Tourism
  • 3 Methodology
  • 4 Results
  • 4.1 MR Usability Development at Cultural Heritage Sites
  • 4.2 Participants' Perspectives on Mixed Reality
  • 4.3 Willingness to Use and Buy MR Services
  • 5 The Future of Mixed Reality in Cultural Heritage Tourism
  • References
  • Virtual Reality: A Simple Substitute or New Niche?
  • Abstract
  • 1 Introduction
  • 2 Virtual Reality in Tourism
  • 3 Literature Review
  • 4 Methodology
  • 5 Results and Discussion
  • 5.1 Conventional Tourism Models
  • 5.2 Virtual Reality Tourism Models
  • 6 Conclusion
  • Acknowledgments
  • References
  • Emergence and Rapid Popularization of Paid Web-Conferencing-Application-Based Tours in Japan: An Analysis of Their Business Potential
  • Abstract
  • 1 Introduction
  • 1.1 Current State of Japan's Tourism Industry
  • 2 Theoretical Background
  • 2.1 What is "Online Tour"?
  • 2.2 Research Purpose
  • 3 Research Methodology
  • 3.1 Data Acquisition
  • 3.2 Target Locations for Online Tours.
  • 3.3 Topic Model
  • 4 Conclusion
  • 4.1 General Discussion
  • 4.2 Contribution, Limitation and Recommendations for Future Research
  • References
  • Users Versus Non-users: The Impact of Experience on Hotel Guests' Attitudes Towards Service Robots in Hotels
  • Abstract
  • 1 Introduction
  • 2 Review of Literature
  • 2.1 Users Versus Non-users
  • 3 Methodology
  • 3.1 Sample and Data
  • 3.2 Factor Analysis
  • 3.3 Hypothesis Testing: The Impact of Utilization of Service Robots on Guests' Attitudes.
  • 4 Conclusion
  • References
  • Video Games as a Media for Tourism Experience
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Mental Imagery
  • 2.2 Telepresence
  • 2.3 Storytelling
  • 2.4 Experience Economy Theory
  • 3 Proposed Methodology
  • 4 Potential Implications
  • References
  • Online Travel Planning for Families with a Child with a Disability
  • Abstract
  • 1 Introduction
  • 2 Research Background
  • 3 Theoretical Framework
  • 4 Methodology
  • 5 Results
  • 6 Conclusion and Discussion
  • References
  • Leveraging Blockchain in Medical Tourism Value Chain
  • Abstract
  • 1 Introduction
  • 2 Research Methodology
  • 3 Findings and Discussions
  • 3.1 Pre-procedural Phase
  • 3.2 Procedural Phase
  • 3.3 Post-procedural Phase
  • 4 Conclusion
  • References
  • Social Media and User Generated Content
  • "Better Not Let Me Know": The Mediating Role of Regret on the Relation Between Social Comparison Discrepancy in Online Hotel Review and Revisit Intention
  • Abstract
  • 1 Introduction
  • 2 Literature Review and Hypothesis
  • 2.1 Feeling Regret and Intention to Visit a Hotel Again
  • 2.2 Social Comparison and Online Review Viewing
  • 3 Methodology
  • 4 Analyses and Results
  • 5 Discussion and Implications
  • 6 Limitations and Future Research
  • References
  • Analysis of Instagram Users' Movement Pattern by Cluster Analysis and Association Rule Mining.
  • 1 Introduction
  • 2 Literature Review
  • 3 Methodology
  • 3.1 Data Extraction and Preparation
  • 3.2 Clustering
  • 3.3 Association Rule Mining
  • 4 Results and Discussion
  • 4.1 Data Extraction and Visualization
  • 4.2 Region-Level Association Rule Analysis
  • 4.3 City-Level Association Rule Analysis
  • 5 Conclusion and Outlook
  • References
  • Beyond Influencer Credibility: The Power of Content and Parasocial Relationship on Processing Social Media Influencer Destination Marketing Campaigns
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Social Media Influencers in Tourism and Destination Marketing
  • 2.2 Hypothesis Development
  • 3 Methodology
  • 3.1 Data Collection and Analysis
  • 4 Results
  • 4.1 Descriptive Statistics
  • 4.2 Measurement Model
  • 4.3 Structural Model and Hypothesis Testing
  • 5 Discussion
  • 5.1 Theoretical and Practical Implications
  • 5.2 Limitations and Future Studies
  • References
  • Management Response to Online Review: The Case of Hong Kong Luxury Hotels
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 3 Method
  • 4 Findings and Discussion
  • 4.1 Characteristics of Management Responses
  • 4.2 Response Style and Tone
  • 5 Contributions and Managerial Implications
  • 6 Limitations and Future Research
  • Acknowledgement
  • References
  • The Usage of Emoji in Tourism-Related Instagram Posts: Suggestions from a Marketing Perspective
  • Abstract
  • 1 Introduction
  • 2 Literature Review and Hypothesis Development
  • 2.1 Emoji and Social Media
  • 2.2 Emoji, Consumer Behaviour, and Purchase Intention
  • 2.3 Instagram and Emoji in Tourism
  • 3 Methodology
  • 4 Results
  • 4.1 Demographic Profile of Respondents
  • 4.2 The Influence of Emoji on Emotion, Travel Intention, and Engagement
  • 4.3 Factors Influencing Travel Intention
  • 5 Discussion
  • 6 Conclusion
  • References
  • Destinations.
  • Navigation by Revealing Trade-offs for Content-Based Recommendations
  • 1 Introduction
  • 2 Related Work
  • 3 A User Interface Concept for Revealing Trade-Offs
  • 3.1 Domain Model
  • 3.2 User Interaction
  • 4 Algorithms
  • 4.1 Cold-Start User Modeling
  • 4.2 Candidate Selection Strategy
  • 5 User-Centric Evaluation
  • 5.1 Instantiation for the Domain
  • 5.2 Online User Study
  • 6 Results
  • 7 Conclusions
  • References
  • Multisensory VR Experiences in Destination Management
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Experiences as Value Propositions
  • 2.2 Technology Acceptance
  • 2.3 Multisensory VR in Tourism
  • 2.4 Brand Relationship Quality
  • 2.5 Conceptual Framework
  • 3 Methodology
  • 4 Results
  • 4.1 Sample Description and Reliability Analysis
  • 4.2 Test of Normality and Hypotheses
  • 4.3 Further Correlation Analysis
  • 5 Discussion
  • 6 Conclusions and Implications
  • Acknowledgments
  • References
  • Do DMOs Promote the Right Aspects of the Destination? A Study of Instagram Photography with a Visual Classifier
  • Abstract
  • 1 Introduction
  • 2 State of the Art
  • 3 Implementation of a Visual Classifier for Destination Image
  • 4 Experiment
  • 5 Conclusions
  • References
  • Personalization of Multi-day Round Trip Itineraries According to Travelers' Preferences
  • 1 Introduction
  • 2 Related Work
  • 3 Method
  • 3.1 Calculating Coefficients and Scores Related to POIs
  • 3.2 Clustering POIs into Multiple Days
  • 3.3 Creating a Sequence of POIs for Each Day
  • 3.4 Generating a User Interface to Present Itineraries
  • 4 Offline Evaluation
  • 4.1 Intensity Score of Routes
  • 4.2 Diversity Score of Routes
  • 5 User Study
  • 6 Conclusion and Future Work
  • References
  • Destinations and Data State-of-the-Art in Switzerland and Liechtenstein
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Smart Tourism.
  • 2.2 Destinations and Data
  • 3 Research Design
  • 3.1 Case Studies
  • 3.2 Data Collection
  • 3.3 Sample
  • 4 Results
  • 4.1 Defining "Smart Destinations"
  • 4.2 Dealing with Data
  • 4.3 Integration within Decision-Making
  • 4.4 Perceived Usefulness of Data-Related Practices
  • 5 Conclusions
  • Acknowledgment
  • References
  • Identifying the Main Service Elements for Customer-Oriented Live Guided Virtual Tours
  • Abstract
  • 1 Introduction
  • 2 Theoretical Framework
  • 2.1 Virtual Tourism and Virtual Tours
  • 2.2 Modelling Tourism Services
  • 3 Research
  • 3.1 Target Group and Data Collection
  • 3.2 Data Analysis
  • 4 Findings
  • 4.1 Service Concept
  • 4.2 Service Process
  • 4.3 Service System
  • 5 Conclusions and Discussion
  • References
  • Travel Incheon as a Metaverse: Smart Tourism Cities Development Case in Korea
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Smart Tourism City
  • 2.2 Metaverse
  • 2.3 Smart Tourism with Metaverse
  • 3 Case Study
  • 3.1 Real-Based Metaverse - 'AR Incheon'
  • 3.2 Virtual-Based Metaverse - 'Incheoncraft'
  • 4 Conclusion
  • References
  • CoViD-19
  • Communicating to Tourists During and Post-Covid-19: What Do They Want (Need) to Hear?
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Crisis and Situational Crisis Communication Theory (SCCT)
  • 2.2 Crisis Communication in the Hospitality Industry
  • 3 Methodology
  • 4 Results
  • 4.1 Descriptive Statistics Results
  • 4.2 Hotel Official Facebook Comments - Frequency of SCCT Strategies
  • 4.3 Hotel Facebook Comments and Sentiment Analysis
  • 5 Discussion
  • 6 Conclusion/Implications
  • 7 Limitations/Future Studies
  • References
  • An Exploratory Study of Consumers' Travel-Related Concerns About COVID-19
  • Abstract
  • 1 Introduction
  • 2 Literature Review
  • 2.1 Risk Perception
  • 2.2 User-Generated Content
  • 3 Method
  • 3.1 Sample.
  • 3.2 Contribution of Sentiment Words.

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