ITIL® 4 Foundation Revision Guide.
ITIL® 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working such as Lean, Agile, and DevOps.
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| Format: | eBook |
| Language: | English |
| Published: |
London :
The Stationery Office Ltd,
2019.
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| Subjects: | |
| Online Access: | Click to View |