Fallibility at Work : Rethinking Excellence and Error in Organizations.
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing AG,
2017.
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| Edition: | 1st ed. |
| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- Intro
- Acknowledgements
- Contents
- List of Tables
- Introduction
- 1 Risky Play
- 1 Benefits of Risky Play
- 2 Stoical Approaches
- References
- 2 Failing Fast
- 1 Innovation and Failure
- 2 Beyond Blame
- 3 Three Obstacles
- References
- 3 Moral Risk in a Nursing Home
- 1 Active and Passive Mistakes
- 2 The Fish Dilemma
- 3 Moral Hazard and Moral Paralysis
- 4 Supportive Leadership
- References
- 4 Coping with Fallibility in Aviation
- 1 Inattentional Blindness
- 2 A Barrier Model
- 3 Beyond Hint and Hope
- 4 Teamwork
- References
- 5 Fallibility and Trust in Healthcare
- 1 Immediate Acknowledgement
- 2 Barriers in Healthcare
- 3 Sharing Mistakes
- References
- 6 Approaches to Help in Organizations
- 1 Beyond the Crowd
- 2 Perceived Social Costs of Seeking Help
- 3 Systems of Holding Back
- References
- 7 Ethics of Fallibility
- 1 The Good and the Right
- 2 Moral Fallibility
- 3 Moral Neutralization
- 4 Forgiveness
- References
- Conclusions
- Self-Understanding
- Process Understanding
- Ethical Understanding
- Reference
- Index.