Six sigma in HR transformation achieving excellence in service delivery /

Bibliographic Details
Main Author: Albeanu, Mircea.
Corporate Author: ProQuest (Firm)
Other Authors: Hunter, Ian., Radford, Jo.
Format: Electronic eBook
Language:English
Published: Farnham, U.K. : Gower, 2010.
Series:Gower HR transformation series.
Subjects:
Online Access:Click to View
LEADER 01575nam a2200409 a 4500
001 EBC533023
003 MiAaPQ
005 20200520144314.0
006 m o d |
007 cr cn|||||||||
008 100426s2010 enkad sb 000 0 eng
010 |z  2010927580 
020 |z 9780566091643 (pbk. : alk. paper) 
020 |a 9780566091650 (electronic bk.) 
020 |a 9780566091650 (electronic bk.) 
035 |a (MiAaPQ)EBC533023 
035 |a (Au-PeEL)EBL533023 
035 |a (CaPaEBR)ebr10392149 
035 |a (CaONFJC)MIL314882 
035 |a (OCoLC)638859477 
040 |a MiAaPQ  |c MiAaPQ  |d MiAaPQ 
050 4 |a HD9980.5  |b .A43 2010 
100 1 |a Albeanu, Mircea. 
245 1 0 |a Six sigma in HR transformation  |h [electronic resource] :  |b achieving excellence in service delivery /  |c Mircea Albeanu and Ian Hunter with Jo Radford. 
260 |a Farnham, U.K. :  |b Gower,  |c 2010. 
300 |a ix, 128 p. :  |b ill. 
490 1 |a The Gower HR transformation series 
504 |a Includes bibliographical references (p. 127-128). 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Service industries  |x Quality control. 
650 0 |a Consumer satisfaction  |x Statistical methods. 
655 4 |a Electronic books. 
700 1 |a Hunter, Ian. 
700 1 |a Radford, Jo. 
710 2 |a ProQuest (Firm) 
830 0 |a Gower HR transformation series. 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=533023  |z Click to View