Table of Contents: Creating the customer-driven academic library

Bibliographic Details
Main Author:	Woodward, Jeannette A.
Corporate Author:	ProQuest (Firm)
Format:	Electronic eBook
Language:	English
Published:	Chicago : American Library Association, 2009.
Subjects:	Academic libraries > United States. Public services (Libraries) Academic libraries > Space utilization > Social aspects. Academic libraries > Marketing. Academic libraries > Public relations. Electronic books.
Online Access:	Click to View

Table of Contents:

Reinventing the academic library
Making it happen : leadership and the professional staff
Public service staffing : past, present, and future
A great place to be : creating a livable library
Transforming spaces on tight budgets
Making the transition to a twenty-first-century library
Innovation at the forefront : the information commons, embedded librarians, and the library of the future
Sharing our vision : marketing the academic library
Customer service : making it all come together
Evaluating our progress.