Sustainable service /
Service and the service dominant logic driving today's global economy influence every aspect of our lives, in the process, shaping our social and natural environments. This scenario dictates that new ways to provide services must be offered that will enrich service systems and service networks...
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| Format: | eBook |
| Language: | English |
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New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2016.
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| Edition: | First edition. |
| Series: | Service systems and innovations in business and society collection.
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| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- 1. The "evolution" of service and sustainability
- 2. Sustainability and service
- 3. Evaluating sustainable services
- 4. Physical resource assessment
- 5. Sustainability as a value
- 6. Trends in service science
- 7. From single service to whole service
- 8. What next?
- Index.