Modeling service systems /
This book invites the reader on a journey of discovery of service systems. From a Service-Dominant-Logic perspective, such systems are the building blocks of all economic activity, and innovation of new service systems holds the promise of a new industrial revolution. Users navigating websites, cust...
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| Format: | eBook |
| Language: | English |
| Published: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2016.
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| Edition: | First edition. |
| Series: | Service systems and innovations in business and society collection.
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| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- 1. Introduction
- 2. Preliminary concepts of service
- 3. Modeling cocreative systems
- 4. Service ecosystems
- 5. Modeling languages for service systems
- 6. Decision making
- 7. Decision analysis
- References
- Index.