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Administrative assistant's and secretary's handbook

Bibliographic Details
Main Author: Stroman, James.
Corporate Author: ProQuest (Firm)
Other Authors: Wilson, K. 1958-, Wauson, Jennifer.
Format: Electronic eBook
Language:English
Published: New York : American Management Association, c2008.
Edition:3rd ed.
Subjects:
Secretaries > Handbooks, manuals, etc.
Office practice > Handbooks, manuals, etc.
Electronic books.
Online Access:Click to View
Table of Contents:
  • Overview for the new administrative assistant
  • Daily routine
  • Telephone usage
  • Mail services and shipping
  • Travel arrangements
  • Meetings
  • Time management
  • Keeping accurate records
  • Office machines
  • Telecommunications equipment
  • Computer hardware
  • Computer software
  • Database management
  • Computer networking
  • E-mail
  • Using the internet
  • Web conferencing
  • Spreadsheet software
  • Data security
  • Keyboarding skills
  • Word processing
  • Desktop publishing
  • Using Powerpoint
  • Troubleshooting computer problems
  • Office ergonomics
  • Glossary of computer terms
  • The business letter
  • Other written communications
  • Forms of address
  • Legal documents and terms
  • Grammar
  • Language, usage, and style
  • Common English usage problems
  • Spelling
  • Pronunciation
  • Punctuation
  • Numerals
  • Bookkeeping and accounting
  • Business taxes
  • Banking
  • Special business and financial information for the small business
  • Weights and measures
  • Your future
  • Presentation skills
  • Communications skills
  • Office management and supervision.

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