|
|
|
|
| LEADER |
01377nam a2200373 a 4500 |
| 001 |
EBC408807 |
| 003 |
MiAaPQ |
| 005 |
20200520144314.0 |
| 006 |
m o d | |
| 007 |
cr cn||||||||| |
| 008 |
080303s2008 nyua s 001 0 eng |
| 010 |
|
|
|z 2008008103
|
| 020 |
|
|
|z 9780814410554
|
| 020 |
|
|
|z 0814410553
|
| 035 |
|
|
|a (MiAaPQ)EBC408807
|
| 035 |
|
|
|a (Au-PeEL)EBL408807
|
| 035 |
|
|
|a (CaPaEBR)ebr10271774
|
| 035 |
|
|
|a (CaONFJC)MIL175797
|
| 035 |
|
|
|a (OCoLC)560613789
|
| 040 |
|
|
|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
|
| 050 |
|
4 |
|a HF5415.5
|b .G353 2008
|
| 082 |
0 |
4 |
|a 658.8/12
|2 22
|
| 100 |
1 |
|
|a Gallagher, Richard S.
|
| 245 |
1 |
0 |
|a What to say to a porcupine
|h [electronic resource] :
|b 20 humorous tales that get to the heart of great customer service /
|c Richard S. Gallagher.
|
| 260 |
|
|
|a New York :
|b American Management Association,
|c c2008.
|
| 300 |
|
|
|a xiv, 111 p. :
|b ill.
|
| 500 |
|
|
|a Includes index.
|
| 533 |
|
|
|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Customer services
|v Humor.
|
| 650 |
|
0 |
|a Customer services
|x Management
|v Humor.
|
| 650 |
|
0 |
|a Customer relations
|v Humor.
|
| 655 |
|
4 |
|a Electronic books.
|
| 710 |
2 |
|
|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=408807
|z Click to View
|
