Achieving Quality Health Services for All Through Better Water Sanitation and Hygiene : Lessons from Three African Countries.
| Format: | eBook |
|---|---|
| Language: | English |
| Published: |
Geneva :
World Health Organization,
2020.
|
| Edition: | 1st ed. |
| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- Intro
- Contents
- Abbreviations
- Introduction
- The global need for improving the quality of health service delivery and water, sanitation and hygiene
- Country highlights
- The Health Sector Transformation in Quality (HSTQ) in Ethiopia
- Community engagement in Ghana
- "Home-grown solutions" and "imihigo" contracts in Rwanda
- Factors influencing improvements in quality of health service delivery through better WASH services
- Common themes from all countries
- High-level support and political commitment
- Local ownership and community engagement
- Using national and local media to connect and engage with communities
- Champions for WASH and Quality
- Institutionalizing leadership to sustain change
- Multiple mechanisms for encouraging behaviour change
- Monitoring WASH services to drive quality improvements
- Creating budget lines for WASH services
- Involving staff in the development of facility mission statements and values
- Cross-sector coordination and communication
- Conclusion
- References
- Further reading
- Acknowledgements.