Table of Contents: Transforming performance measurement

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Transforming performance measurement rethinking the way we measure and drive organizational success /

Bibliographic Details
Main Author:	Spitzer, Dean R.
Corporate Author:	ProQuest (Firm)
Format:	Electronic eBook
Language:	English
Published:	New York : American Management Association, c2007.
Subjects:	Organizational effectiveness > Evaluation. Electronic books.
Online Access:	Click to View

Table of Contents:

Why measurement is so powerful
When measurement goes bad
Why measurement goes bad
Beginning the transformation
Creating a positive context of measurement
The focus of measurement
The integration of measurement
The interactivity of measurement
Measurement leadership
Learning about and from measurement
The uses and abuses of measurement technology
Performance measurement maturity
Transformational measures
Transformational measurement action plans.