Management systems and organizational performance the quest for excellence beyond ISO9000 /
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Westport, Conn. :
Quorum Books,
2002.
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| Online Access: | Click to View |
| Physical Description: | xviii, 323 p. : ill. |
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| Bibliography: | Includes bibliographical references (p. [305]-309) and index. |