The Baldrige Criteria for Educational Institutions - USA : Improvement Guide.
The book makes it easier to involve the entire staff of the educational institute in launching development.Excellent educational institutions assess their own operations regularly and use this information to predict demands in their operating environment. This forms the basis for the self-assessment...
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| Other Authors: | |
| Format: | eBook |
| Language: | English |
| Published: |
Turku :
Oy Benchmarking Ltd,
2013.
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| Edition: | 1st ed. |
| Series: | Excellence Frameworks - Baldrige Series
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| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- Front Cover
- Contents
- Purpose of the book
- What does self-assessment mean for an organization?
- What can you gain?
- The Malcolm Baldrige Performance Excellence Framework
- Assessment Categories and Items
- Assessment instructions
- 1.Leadership
- 2.Strategic Planning
- 3.Customer Focus
- 4.Measurement, Analysis, and Knowledge Management
- 5.Workforce Focus
- 6.Operations Focus
- 7.Results
- You can use the book in lots of different ways
- About the Authors
- Development training
- Business Improvement Series
- Back Cover.