Service quality a global perspective /
| Corporate Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bradford, England :
Emerald Group Publishing,
c2003.
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| Series: | International journal of service industry management ;
v.14, no. 2 |
| Subjects: | |
| Online Access: | Click to View |