Get along, get it done, get ahead : interpersonal communication in the diverse workplace /
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approac...
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| Format: | eBook |
| Language: | English |
| Published: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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| Edition: | First edition. |
| Series: | Corporate communication collection,.
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| Subjects: | |
| Online Access: | Click to View |
Table of Contents:
- Part 1. Communication cornerstones
- 1. Diversity appreciation
- 2. Cultural competence
- 3. The sequence for success
- Part 2. Get along
- 4. Strategies for finding out what's going on
- 5. Strategies for strengthening work relationships
- Part 3. Get it done
- 6. Strategies for communicating job expectations
- 7. Strategies for giving corrective feedback
- 8. Strategies for managing conflict
- 9. Strategies for detecting deception
- Part 4. Get ahead
- 10. Trends in the global work environment
- 11. Strategies for thriving in tomorrow's global workplace
- Appendix 1. Managerial communication competencies survey
- Appendix 2. Presentation rubric listener feedback about presentation
- Appendix 3. Work plan template
- Bibliography
- Index.