Electronic customer relationship management

Bibliographic Details
Corporate Author: ProQuest (Firm)
Other Authors: Fjermestad, Jerry., Romano, Nicholas C.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. ; London : M.E. Sharpe, c2006.
Series:Advances in management information systems ; v. 3.
Subjects:
Online Access:Click to View
Description
Physical Description:xiii, 210 p. : ill.
Bibliography:Includes bibliographical references and index.