Your customer rules! : delivering the Me2B experiences that today's customers demand /

Bibliographic Details
Main Authors: Price, Bill, 1950- (Author), Jaffe, David, 1963- (Author)
Format: eBook
Language:English
Published: San Francisco, California : Jossey-Bass, [2015]
Edition:First edition.
Subjects:
Online Access:Click to View
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100 1 |a Price, Bill,  |d 1950-  |e author. 
245 1 0 |a Your customer rules! :  |b delivering the Me2B experiences that today's customers demand /  |c Bill Price, David Jaffe. 
250 |a First edition. 
264 1 |a San Francisco, California :  |b Jossey-Bass,  |c [2015] 
264 4 |c 2015 
300 |a 1 online resource (269 pages) :  |b illustrations 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer relations. 
650 0 |a Customer services. 
650 0 |a Consumer satisfaction. 
655 4 |a Electronic books. 
700 1 |a Jaffe, David,  |d 1963-  |e author. 
776 0 8 |i Print version:  |a Price, Bill.  |t Your customer rules! : delivering the Me2B experiences that today's customers demand.  |d San Francisco, California : Jossey-Bass, [2015]  |z 9781118954775  |w (DLC) 2014030007 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1848228  |z Click to View