Service science : the foundations of service engineering and management /

Bibliographic Details
Main Author: Qiu, Robin G., (Author)
Format: eBook
Language:English
Published: Hoboken, New Jersey : Wiley, 2014.
Subjects:
Online Access:Click to View
Description
Physical Description:1 online resource (333 pages) : illustrations (some color), charts
Bibliography:Includes bibliographical references at the end of each chapters and index.
ISBN:9781118551837