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Integrated management of processes and information /

Each step in a company's manufacturing, service, and information processes uses, creates, supplies, and stores information. In many businesses, the information processes are managed separately from other business processes. However, they should be considered together with other operations in a...

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Bibliographic Details
Main Author: Shaw, Kenneth A. 1941-, (Author)
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013.
Edition:First edition.
Series:2013 digital library.
Quantitative approaches to decision making collection.
Subjects:
Business information services.
Information resources management.
Decision support systems.
Management information systems.
information processes
service processes
manufacturing processes
process management
information technology
enterprise software solutions
stochastic data
deterministic data
service blueprint
block diagram
cross- functional diagram
information flow
information transfer
information standardization
information medium
cyber security
value-added step
dematerialization
food service information processes
DSS
ERP
MRP
CRM
SPC
PDM
SaaS
Big Data
data mining
SMB
decision support systems
business intelligence
Shannon theory of communication
cloud computing
BYOD
VoIP
barcode
OCR
RFID
inventory tracking
Electronic books.
Online Access:Click to View
Table of Contents:
  • Contents
  • List of illustrations
  • Preface
  • Acknowledgments
  • Introduction
  • 1. Changing role of processes and information
  • 2. Nature of information
  • 3. Modeling integrated information and processes
  • 4. Use and acquisition of information
  • 5. Alphabet soup, big data, cloud computing, DSS, ERP, VoIP
  • 6. Managerial considerations
  • Appendix A. Glossary
  • Appendix B. Acronym and symbol definitions
  • Appendix C. Excel tips and useful functions
  • Notes
  • References and bibliography
  • Index.

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