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| LEADER |
00782cam a2200241 7i4500 |
| 001 |
0000036199 |
| 005 |
20191211090000.0 |
| 007 |
##ta |
| 008 |
191211s2018 nyua 001 0 eng |
| 020 |
# |
# |
|a 9780735217812
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| 040 |
# |
# |
|a MATR
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| 090 |
0 |
0 |
|a B 658.812
|b BLI
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| 100 |
1 |
# |
|a Bliss, Jeanne
|e author
|
| 245 |
1 |
0 |
|a WOULD YOU DO THAT TO YOUR MOTHER? :
|b the New Standard for How to Treat Your Customers.
|
| 264 |
# |
4 |
|a ♭2018.
|
| 264 |
# |
1 |
|a New York bPortfolio/Penguin,
|c 2018.
|
| 300 |
# |
# |
|a viii, 264 pages:
|b illustrations;
|c 22 cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
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| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 504 |
# |
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|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Customer relations
|
| 999 |
|
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|a B000040936
|b Book
|c Book
|e Business Information Centre
|
