GovTech Maturity Index : The State of Public Sector Digital Transformation
The GovTech maturity index (GTMI) presented in this report has been developed as part of the GovTech initiative. The rationale for the GTMI is to introduce a measure of GovTech maturity in four focus areas - core government systems, service deliver...
| Main Author: | |
|---|---|
| Language: | English |
| Published: |
World Bank, Washington, DC
2021
|
| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/495831623303257484/GovTech-Maturity-Index-The-State-of-Public-Sector-Digital-Transformation http://hdl.handle.net/10986/35745 |
| Summary: | The GovTech maturity index (GTMI)
presented in this report has been developed as part of the
GovTech initiative. The rationale for the GTMI is to
introduce a measure of GovTech maturity in four focus areas
- core government systems, service delivery, citizen
engagement, and GovTech enablers. This index is the most
comprehensive measure of digital transformation in the
public sector and has been constructed for 198 economies
using consistent data sources. The key findings are
delineated in several categories to highlight: the important
characteristics of the GovTech focal areas; the existence or
lack thereof of an enabling environment to foster the
implementation of GovTech solutions; the relationship
between the GTMI and existing GovTech indices; and best
practices from around the world. |
|---|