Cover Image

Human Rights-Based Assessment Tool for Citizen Service Centers : Moving Toward a Rights-Based Approach in Design, Strategy, and Implementation

This note provides practical advice on how to adopt a human rights-based assessment for the design, strategy, and implementation of service delivery by citizen service centers. Designed for World Bank teams conducting preliminary assessments, the t...

Full description

Bibliographic Details
Main Authors: Pfeil, Helene, Schott, Berenike, Agarwal, Sanjay
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
HUMAN RIGHTS
SERVICE DELIVERY
CITIZEN ENGAGEMENT
Online Access:http://documents.worldbank.org/curated/en/462851498754208988/Human-rights-based-assessment-tool-for-citizen-service-centers-moving-toward-a-rights-based-approach-in-design-strategy-and-implementation
http://hdl.handle.net/10986/27486

Internet

http://documents.worldbank.org/curated/en/462851498754208988/Human-rights-based-assessment-tool-for-citizen-service-centers-moving-toward-a-rights-based-approach-in-design-strategy-and-implementation
http://hdl.handle.net/10986/27486

Similar Items