Firestone, R. S., Schott, B., Kinuthia, M., & Omollo, A. (2017). Citizen Service Centers in Kenya: The Role of Huduma Centers in Advancing Citizen-Centered Service Delivery in a Context of Devolution and Digitization. World Bank, Washington, DC.
Chicago Style CitationFirestone, Rachel Sohn, Berenike Schott, Muratha Kinuthia, and Annette Omollo. Citizen Service Centers in Kenya: The Role of Huduma Centers in Advancing Citizen-Centered Service Delivery in a Context of Devolution and Digitization. World Bank, Washington, DC, 2017.
MLA CitationFirestone, Rachel Sohn, Berenike Schott, Muratha Kinuthia, and Annette Omollo. Citizen Service Centers in Kenya: The Role of Huduma Centers in Advancing Citizen-Centered Service Delivery in a Context of Devolution and Digitization. World Bank, Washington, DC, 2017.