SLB Connect for Urban Water Supply and Sanitation : Using ICTs for Citizen Feedback Surveys to Mainstream Demand-side Monitoring

SLB Connect is an initiative of the World Bank’s Water and Sanitation Program, developed inpartnership with India’s Ministry of Urban Development (MoUD), to complement the Ministry’s ServiceLevel Benchmarks (SLB) program. Under the SLB program, pro...

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Bibliographic Details
Main Authors: Bhatnagar, Vandana, Wright, Andrew
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
Online Access:http://documents.worldbank.org/curated/en/559741488813764280/SLB-connect-for-urban-water-supply-and-sanitation-Using-ICTs-for-citizen-feedback-surveys-to-mainstream-demand-side-monitoring
http://hdl.handle.net/10986/26297