Service Delivery Indicators : Kenya
Without consistent and accurate information on the quality of services, it is difficult for citizens or politicians (the principal) to assess how service providers (the agent) are performing and to take corrective action. The service delivery indic...
Main Authors: | , |
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Language: | English en_US |
Published: |
World Bank, Washington, DC
2014
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Online Access: | http://documents.worldbank.org/curated/en/2013/07/20172319/service-delivery-indicators-kenya http://hdl.handle.net/10986/20136 |