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Making Mobile Feedback Programs Work : Lessons from Designing an ICT Tool with Local Communities

Does providing a free text messaging (SMS) reporting tool, which facilitates communication between farmers and the state-level Project Implementation Unit (PIU) overseeing the Fadama III Project, improve the quality of service of the program? This...

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Bibliographic Details
Main Authors: Lee, Panthea, Schaefer, Merrick
Language:English
en_US
Published: World Bank, Washington, DC 2014
Subjects:
ARRANGEMENTS
BENEFICIARIES
BUSINESSES
CBO
COLLABORATION
COMMUNICATION PROTOCOLS
COMMUNITIES
COMMUNITY MOBILIZATION
COMPONENTS
COPYRIGHT
CUSTOM
DATA CENTERS
END-USERS
FACILITATORS
FOOD SECURITY
FUNCTIONALITY
GENDER
ICT
INNOVATION
INSTITUTIONAL CAPACITY
INTERMEDIARY
INTERNET PROTOCOLS
LICENSE
LITERACY
LOCAL GOVERNMENT
MESSAGING
MOBILE NETWORK
MOBILE PHONE
MOBILE SERVICES
NETWORKS
NEXT GENERATION
OUTREACH
PHONE NUMBER
PROJECT IMPLEMENTATION
PROTOTYPE
QUALITY OF SERVICE
REAL TIME
RURAL COMMUNITIES
RURAL COMMUNITY
SERVICE PROVIDERS
SITE
SOCIAL ACCOUNTABILITY
SOCIAL DEVELOPMENT
STAKEHOLDERS
SYSTEM DESIGN
TECHNICAL RESOURCES
TELECOM
TELEPHONE
TRAININGS
TRANSPARENCY
USABILITY
USER
USER GROUPS
USERS
USES
WEB
WEB INTERFACE
Online Access:http://documents.worldbank.org/curated/en/2014/05/19695130/making-mobile-feedback-programs-work-lessons-designing-ict-tool-local-communities
http://hdl.handle.net/10986/18712

Internet

http://documents.worldbank.org/curated/en/2014/05/19695130/making-mobile-feedback-programs-work-lessons-designing-ict-tool-local-communities
http://hdl.handle.net/10986/18712

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