Post, D., & Agarwal, S. (2014). Feedback Matters: Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 2. The Practice of Grievance Redress. World Bank, Washington, DC.
Chicago Style CitationPost, David, and Sanjay Agarwal. Feedback Matters: Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 2. The Practice of Grievance Redress. World Bank, Washington, DC, 2014.
MLA CitationPost, David, and Sanjay Agarwal. Feedback Matters: Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 2. The Practice of Grievance Redress. World Bank, Washington, DC, 2014.
Warning: These citations may not always be 100% accurate.