Service with a Smile
Can service be a growth escalator? The world is experiencing its third industrial revolution, and services are at the forefront of this revolution. Services have already surpassed industry as a source of economic growth and job creation, in both de...
| Main Authors: | , , |
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| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2014
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2012/11/16933433/service-smile http://hdl.handle.net/10986/17068 |
| Summary: | Can service be a growth escalator? The
world is experiencing its third industrial revolution, and
services are at the forefront of this revolution. Services
have already surpassed industry as a source of economic
growth and job creation, in both developed and developing
economies. In the industrial sector, technologies have
matured and employment is shrinking. However, services are
getting more sophisticated and jobs are expanding. Services
growth is also more inclusive and sustainable. It increases
the participation of women in the labor force and places a
lighter burden on natural resources. The promise of the
services revolution is that countries do not need to wait to
get started with rapid development. There is a new boat that
development latecomers can take. |
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