Newman, J. L., & Azevedo, J. P. (2013). Setting Reasonable Performance Targets for Public Service Delivery. World Bank, Washington, DC.
Chicago Style CitationNewman, John L., and João Pedro Azevedo. Setting Reasonable Performance Targets for Public Service Delivery. World Bank, Washington, DC, 2013.
MLA CitationNewman, John L., and João Pedro Azevedo. Setting Reasonable Performance Targets for Public Service Delivery. World Bank, Washington, DC, 2013.
Warning: These citations may not always be 100% accurate.