Preview: Utility Reform : Regulating Quality Standards to Improve Access for the Poor

Utility Reform : Regulating Quality Standards to Improve Access for the Poor

Privatization of infrastructure services is often followed by stricter enforcement of quality standards, which raises costs, maintaining, or worsening the exclusion of the poor. The poor would get easier access to service, if the main provider was...

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Bibliographic Details
Main Authors:	Baker, Bill, Trémolet, Sophie
Language:	English
Published:	World Bank, Washington, DC 2012
Subjects:	UTILITIES POLICY REFORM INFRASTRUCTURE PRIVATIZATION QUALITY STANDARDS COST BURDEN ON THE POOR POVERTY INCIDENCE ACCESSIBLE SERVICES PROVIDER INCENTIVES STANDARD DEVIATIONS PRICE INCENTIVES LEGAL & REGULATORY FRAMEWORK CONNECTION CHARGE CONTINUITY OF SERVICE CUSTOMER RELATIONS CUSTOMER SERVICE DEVELOPED COUNTRIES DRINKING WATER DRINKING WATER QUALITY ECONOMIES OF SCALE FLEXIBILITY HOURS OF SERVICE INCOME LEGISLATION NGO PRIVATE PARTICIPATION PRIVATE UTILITY PRODUCTION COSTS QUALITY DIFFERENTIATION QUALITY OF SERVICE REGULATORY AGENCY SAVINGS SERVICE QUALITY SEWERAGE SYSTEM URBAN CENTER WATER COMPANIES WATER SECTOR WATER SOURCES WATER SYSTEM
Online Access:	http://documents.worldbank.org/curated/en/2000/10/729355/utility-reform-regulating-quality-standards-improve-access-poor http://hdl.handle.net/10986/11414

Utility Reform : Regulating Quality Standards to Improve Access for the Poor

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