Cover Image

Utility Reform : Regulating Quality Standards to Improve Access for the Poor

Privatization of infrastructure services is often followed by stricter enforcement of quality standards, which raises costs, maintaining, or worsening the exclusion of the poor. The poor would get easier access to service, if the main provider was...

Full description

Bibliographic Details
Main Authors: Baker, Bill, Trémolet, Sophie
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
UTILITIES
POLICY REFORM
INFRASTRUCTURE PRIVATIZATION
QUALITY STANDARDS
COST BURDEN ON THE POOR
POVERTY INCIDENCE
ACCESSIBLE SERVICES
PROVIDER INCENTIVES
STANDARD DEVIATIONS
PRICE INCENTIVES
LEGAL & REGULATORY FRAMEWORK CONNECTION CHARGE
CONTINUITY OF SERVICE
CUSTOMER RELATIONS
CUSTOMER SERVICE
DEVELOPED COUNTRIES
DRINKING WATER
DRINKING WATER QUALITY
ECONOMIES OF SCALE
FLEXIBILITY
HOURS OF SERVICE
INCOME
LEGISLATION
NGO
PRIVATE PARTICIPATION
PRIVATE UTILITY
PRODUCTION COSTS
QUALITY DIFFERENTIATION
QUALITY OF SERVICE
REGULATORY AGENCY
SAVINGS
SERVICE QUALITY
SEWERAGE SYSTEM
URBAN CENTER
WATER COMPANIES
WATER SECTOR
WATER SOURCES
WATER SYSTEM
Online Access:http://documents.worldbank.org/curated/en/2000/10/729355/utility-reform-regulating-quality-standards-improve-access-poor
http://hdl.handle.net/10986/11414

Internet

http://documents.worldbank.org/curated/en/2000/10/729355/utility-reform-regulating-quality-standards-improve-access-poor
http://hdl.handle.net/10986/11414

Similar Items