A Water Scorecard : Setting Performance Targets for Water Utilities

This note highlights the wide variation in performance on key indicators: unaccounted-for water, labor costs, the working ratio, service coverage, water prices and connection costs, and continuity of service. As governments struggle with rising hea...

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Bibliographic Details
Main Authors: Tyman, Nicola, Kingdom, Bill
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2002/04/1799495/water-scorecard-setting-performance-targets-water-utilities
http://hdl.handle.net/10986/11351
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Summary:This note highlights the wide variation in performance on key indicators: unaccounted-for water, labor costs, the working ratio, service coverage, water prices and connection costs, and continuity of service. As governments struggle with rising health care costs, public-private partnerships in constructing and managing public hospitals can provide innovative ways to control costs and improve service. Experience shows that such partnerships offer significant benefits as long as policymakers structure the transactions carefully and create sound regulatory arrangements to ensure universal access, quality care, and improvements in efficiency.