Improving Performance : Foundations of Systemic Performance

At its heart, a performance orientation in the public sector is a predisposition to make promises and an ability to deliver them. Some of the key ideas behind this are: 1) responsiveness - reducing the time lag between changed political priorities...

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Bibliographic Details
Main Author: Manning, Nick
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2010/02/11938083/improving-performance-foundations-systemic-performance
http://hdl.handle.net/10986/10508