Driving Performance through Center of Government Delivery Units
Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen...
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| Language: | English |
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Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2010/11/13894870/center-government-delivery-units http://hdl.handle.net/10986/10465 |
| Summary: | Several governments around the world
have recently established delivery units at the center of
government to drive performance improvements. This
development may be in addition to whole-of-government
reforms to improve performance, such as citizen charters,
service agreements, or performance reporting. Given rising
interest in public sector performance innovations, this note
provides an overview of center-of-government delivery unit
arrangements, including key factors for success, with a
particular focus on one of the first incarnations of a
central delivery unit - the United Kingdom's Prime
Minister's Delivery Unit (PMDU). |
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