Business Collaboration Meets Social Collaboration : Building a Community for SharePoint Users
New communication technologies are changing the way World Bank Group (WBG) staff work and interact with their colleagues. For example, teams in different locations and time zones can use virtual collaboration platforms for communication and knowled...
| Main Author: | |
|---|---|
| Language: | English |
| Published: |
World Bank, Washington, DC
2012
|
| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2011/08/15258369/business-collaboration-meets-social-collaboration-building-community-sharepoint-users http://hdl.handle.net/10986/10441 |
| Summary: | New communication technologies are
changing the way World Bank Group (WBG) staff work and
interact with their colleagues. For example, teams in
different locations and time zones can use virtual
collaboration platforms for communication and knowledge
management. During 2009 and 2010, the Latin America and
Caribbean (LAC) and Poverty Reduction and Economic
Management (PREM) units volunteered to participate in the
pilot phase of the rollout of SharePoint, a common work
space for teams that bundles a number of functions
previously available only as separate applications. At the
same time, there was an increase in demand across the WBG
for a Facebook-type collaboration platform, called
'Scoop,' which responded to teams' need for a
virtual platform to support social collaboration. SharePoint
had already exceeded expectations, with many staff members
from different units in the WBG headquarters and country
offices becoming active users, and the number of site
requests increasing weekly. This demand brought the need to
identify and group all SharePoint site owners and users so
everyone could connect, share and learn from each other.
This smart lesson describes how one of the so-called
'SharePoint evangelists' came to create a group in
scoop, which quickly started attracting members from all
corners of the WBG. |
|---|