Implementing a Collaboration Platform : Making Behavior Change Part of the Plan

For two global programs a rural sanitation project and a hand-washing project with the goals of scaling up access to sanitation and increasing hygiene behaviors how can lessons be shared easily and efficiently with a global team across six countrie...

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Bibliographic Details
Main Authors: Devine, Jacqueline, Silverman, Sheryl
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
WEB
Online Access:http://documents.worldbank.org/curated/en/2011/08/15257645/implementing-collaboration-platform-making-behavior-change-part-plan
http://hdl.handle.net/10986/10438
Description
Summary:For two global programs a rural sanitation project and a hand-washing project with the goals of scaling up access to sanitation and increasing hygiene behaviors how can lessons be shared easily and efficiently with a global team across six countries, including headquarters-based staff? That is what the Water and Sanitation Program (WSP) sought to do in 2008 by creating a virtual collaborative workspace, www.learningtoscaleup.org. This smart lesson documents the challenges of trying to create a cultural shift from communicating primarily via e-mail and phone calls to using a virtual platform. Although the platform is no longer used, the lessons learned from the experience might help inform other teams seeking to create a platform.