Customer Perception on Bank Service Quality: A Comparative Study between Conventional Commercial Banks and Islamic Commercial Banks in Bangladesh
Customer perception refers to the process by which a customer selects, organizes, and interprets information inputs to create a meaningful picture of the service quality within an organization. In the fast growing banking industry like Bangladesh, every bank is looking for...
| Main Authors: | , , , |
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| Format: | PDF Document |
| Language: | eng |
| Published: |
i-Proclaim
2016
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| Subjects: | |
| Online Access: | https://i-proclaim.my/journals/index.php/gdeb/article/view/135 |