Van Tiem, D. M., Moseley, J. L. 1., & Dessinger, J. C. (2012). Fundamentals of performance improvement: Optimizing results through people, process, and organizations : interventions, performance support tools, case studes (3rd ed.). San Francisco, Calif.: Pfeiffer.
Chicago Style CitationVan Tiem, Darlene M., James L. 1942- Moseley, and Joan Conway Dessinger. Fundamentals of Performance Improvement: Optimizing Results Through People, Process, and Organizations : Interventions, Performance Support Tools, Case Studes. 3rd ed. San Francisco, Calif.: Pfeiffer, 2012.
MLA CitationVan Tiem, Darlene M., James L. 1942- Moseley, and Joan Conway Dessinger. Fundamentals of Performance Improvement: Optimizing Results Through People, Process, and Organizations : Interventions, Performance Support Tools, Case Studes. 3rd ed. San Francisco, Calif.: Pfeiffer, 2012.