Jones, M. D., & Kober, J. J. (2019). Lead With Your Customer: Transform Culture and Brand into World-Class Excellence (Second edition.). Alexandria, VA: ATD Press.
Chicago Style CitationJones, Mark David,, and J. Jeff Kober. Lead With Your Customer: Transform Culture and Brand Into World-Class Excellence. Second edition. Alexandria, VA: ATD Press, 2019.
MLA CitationJones, Mark David,, and J. Jeff Kober. Lead With Your Customer: Transform Culture and Brand Into World-Class Excellence. Second edition. Alexandria, VA: ATD Press, 2019.
Warning: These citations may not always be 100% accurate.