Social network analysis in telecommunications - Reis Pinheiro, Carlos Andre, 1940-; ProQuest (Firm) (Hoboken, NJ : Wiley, 2011)
Includes index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Telecommunication -- Customer services; Social networks; Customer relations -- Technological innovations; Electronic books